Terms & Conditions

Royal Dry Fruit — Premium Taste. Royal Quality.

Last Updated: October 15, 2026

Welcome to Royal Dry Fruit!

These Terms and Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to these Terms and Conditions.

Please read them carefully before making a purchase.

1. General Information

Royal Dry Fruit is an online store offering a variety of premium dry fruits, nuts, and snacks to customers across Pakistan.

Our products include almonds, cashews, pistachios, walnuts, dried figs, roasted chickpeas, peanuts, and other dry fruit varieties.

We reserve the right to update our products, prices, website content, and services when necessary.

2. Eligibility to Purchase

By placing an order on our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You provide accurate and complete contact and delivery information.

  • You are authorized to place the order.

  • You agree to comply with these Terms and Conditions.

We may decline orders involving suspected fraud, misuse, or unlawful activity, subject to applicable laws.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, weights, pricing, and availability information.

However, natural dry fruits and nuts may vary slightly in size, shape, color, and appearance.

Product images may include decorative elements for presentation purposes.

We aim to ensure that customers receive the product type, quantity, and quality described in their confirmed orders.

4. Product Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices may be updated without prior notice.

The applicable product prices and delivery charges will be communicated during checkout before order confirmation.

If a pricing error occurs, we will contact affected customers before proceeding with their orders.

5. Orders and Confirmation

When you place an order through Royal Dry Fruit, you agree to provide accurate information, including:

  • Full name

  • Valid mobile number

  • Complete delivery address

  • City and postal code, where applicable

We may contact you via phone call, SMS, or WhatsApp to verify your order.

An automated order acknowledgment does not necessarily mean your order has been accepted. An order is subject to verification, stock availability, and confirmation.

If we are unable to fulfill your order, we will inform you using the contact details provided.

6. Payment Method — Cash on Delivery

Royal Dry Fruit currently offers Cash on Delivery (COD) only.

  • Customers pay upon receiving their orders.

  • Payments must be made in Pakistani Rupees (PKR).

  • Customers must pay the confirmed order total, including applicable shipping charges.

  • Online card payments and advance bank transfers are not currently accepted.

Customers are encouraged to keep the correct payment amount available when receiving their parcels.

7. Shipping and Delivery

Royal Dry Fruit currently delivers within Pakistan only.

Estimated delivery times may vary according to the destination, courier availability, and operational conditions.

Delivery delays may occur because of weather, courier disruptions, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details and being available to receive their parcels.

For more information, please review our Shipping Policy and Delivery and Logistics Policy.

8. Order Cancellation

Customers may request order cancellation by contacting our support team before dispatch.

If an order has already been shipped, cancellation may be subject to its delivery status and applicable consumer protection laws.

We reserve the right to cancel orders when products are unavailable, delivery is not possible, or a transaction involves suspected fraud.

Customers will be informed of cancellations where reasonably possible.

9. Returns, Refunds, and Exchanges

Because Royal Dry Fruit sells edible products, returns and exchanges may be restricted for hygiene and food safety reasons.

However, customers may be eligible for a refund, replacement, or other appropriate resolution if:

  • The wrong product was delivered.

  • An item arrived damaged or defective.

  • A product was spoiled upon delivery.

  • An order contained missing items.

  • A product did not conform to its advertised description.

Please contact our customer support team promptly if you experience an issue.

All claims will be handled according to our Return & Refund Policy and applicable Pakistani consumer protection laws.

10. Product Storage and Food Safety

Customers should follow all applicable storage and handling instructions provided with their products.

Generally, dry fruits and nuts should be stored in a cool, dry place away from moisture, excessive heat, and direct sunlight.

Royal Dry Fruit is not responsible for deterioration caused solely by improper handling or storage after delivery, except where liability cannot legally be excluded.

11. Allergy Information

Our products may contain common allergens, including peanuts and tree nuts such as almonds, cashews, walnuts, and pistachios.

Customers with allergies or dietary restrictions should carefully review the product information and contact us before placing an order if they have concerns.

We cannot guarantee that products are free from allergen cross-contact unless expressly stated and verified.

12. Intellectual Property

All original website content, including our brand name, logo, graphics, product photography, written descriptions, and other materials owned by Royal Dry Fruit, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our protected content for commercial purposes without prior written permission.

Third-party materials remain the property of their respective owners.

13. Website Use and Restrictions

By using our website, you agree not to:

  • Engage in fraudulent or unlawful activities.

  • Provide false or misleading order information.

  • Attempt unauthorized access to our website or systems.

  • Distribute malicious software.

  • Misuse our content, branding, or intellectual property.

  • Interfere with website functionality or security.

We may restrict access or cancel orders associated with prohibited activities, where legally permitted.

14. Third-Party Services

Our website is powered by Shopify and may use third-party services for order management, website analytics, communication, and delivery.

These services may be governed by their own terms and privacy policies.

Royal Dry Fruit remains responsible for its own legal obligations toward customers.

15. Privacy and Personal Information

We respect customer privacy and handle personal information according to our Privacy Policy and applicable data protection requirements.

Customer information may be used for order confirmation, delivery coordination, customer service, and other legitimate business purposes.

Please review our Privacy Policy for further details.

16. Limitation of Liability

To the extent permitted by applicable law, Royal Dry Fruit will not be responsible for losses caused solely by:

  • Improper handling or storage of products after delivery.

  • Unauthorized misuse of our website.

  • Inaccurate delivery information provided by customers.

  • Events outside our reasonable control that disrupt website or delivery operations.

Nothing in these Terms and Conditions excludes or limits liability for fraud, negligence, defective products, or any other liability that cannot be excluded under applicable Pakistani law.

17. Changes to Terms and Conditions

Royal Dry Fruit may revise these Terms and Conditions periodically to reflect changes in business operations, website functionality, or legal requirements.

Updated terms will be published on this page with a revised date.

Changes will apply prospectively unless otherwise required or permitted by law.

18. Governing Law

These Terms and Conditions are governed by the applicable laws of Pakistan.

Any dispute relating to purchases or use of our website will be addressed under applicable Pakistani laws and through the relevant courts or consumer dispute resolution authorities.

Nothing in these Terms limits customers' mandatory legal rights.

19. Contact Information

For questions, complaints, or assistance regarding these Terms and Conditions, please contact us:

Business Name: Royal Dry Fruit

Country: Pakistan

 

We aim to respond to customer inquiries and resolve concerns fairly and efficiently.

Thank You for Choosing Royal Dry Fruit

We appreciate your trust in our products and services. Our goal is to offer a convenient and dependable online shopping experience, bringing premium dry fruits and delicious snacks to customers across Pakistan.

Royal Dry Fruit — Premium Taste. Royal Quality.